Partner Higuests

Higuests is a Property Management Company that manages the short-term rental of properties in Dubai, Barcelona, Malaga and Seville through various portals including Airbnb, HomeAway, and Booking.com.

 

We’ve developed the best TECHNOLOGY for operations management such as our Host App, Guest App and our own PMS (Property Management System – www.mralfred.io – Your partner in Vacation Rental Management).

Our in-depth knowledge of the short-term rental market allows PROPERTY OWNERS to get maximum revenue potential thanks to our centralized profile management team while you get instant update about your property trough pur Host App.

 

We offers a customize service to all our GUESTS to ensure they have the most enyojable stay, thanks to our local teams (check in/out, cleaning, laundry, maintenance, 24/7 guest services).

PROFILE MANAGEMENT

Profile Design

We create and attractive profile on Airbnb and other short term rental platforms.

Dynamic Pricing

Optimal price for your property to ensure we maximize your income.

Inbox Management

Communication with guests.

Guests Evaluation

Guest screening before confirming bookings in order to ensure safety.

CHECK IN & CHECK OUT

24/7 Meet & Greet

Getting in touch with your guests before their arrival.

Check-In

Keys hand over and detailed explanation of how property works.

Check-Out

Keys hand over and thorough inspection of your home after guests stay.

CLEANING AND LAUNDRY

Housekeeping Services

Our professional team clean before and after your guests stay.

Towel and Bed Sheets

Provide fresh towels and bed sheets for your guests.

Home Essentials

Customized set of toiletries.

GUEST CARE

24/7 Guest Support

Our team is available 24/7.

Welcome Pack

We surprise your guests with a welcome pack to make them feel at home.

Travel Tips

Recommendations of tourist activities and events for your guests

ADDITIONAL SERVICES

C Form

Timely update of C Form (required during check in and check out of foreign nationals only).

Household Maintenance

If required – Coordinating basic electric, plumbing, handyman, repairs etc on behalf of the host (additional service fees + actual cost).

Interior Design

Assistance with getting the property ready for short term rental.

Bills Payment

Payment of electricity, gas, internet, pay TV on behalf of the host (actual cost included in invoice).

Host Services Portal

Boost your revenues by offering more than just a place to stay with our unique guest experience methodology.

  • Listing updates
  • Property reporting
  • Communication with HiGuests
  • Calendar and bookings management

Guest Services Portal

Monitor the performance of your properties and control upcoming bookings.

  • Personalized, automated guest communications
  • Easily add extra guest services & activities
  • Built-in custom guest e-concierge app

Property Management System

Manage bookings, staff duties, enquiries, owners and guest services all from one platform.

Manage Your Properties

Anywhere, Anytime.

Tailor made for the hosts needs, the Hosts App is based on HiGuests commitment to its hosts, who have supported the growth of this start-up.

Location

Our Team

Customer Service

RAO

Our Value Partner